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Privacy policy

Effective Date: July 10 2025

Sympodium C.I.C. (“Sympodium”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data you provide. This Privacy Policy explains how we collect, use, and protect your information when you visit https://sympodium.net.

1. Who We Are

Sympodium C.I.C.
22 Manchester Square
London, W1U 3PT
Email: students@sympodium.net

2. What Information We Collect

We collect personal data that you voluntarily provide to us through:

  • Contact forms
  • Newsletter subscription forms
  • Email communications

This may include:

  • Your name
  • Email address
  • Any message or additional data you choose to include

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send newsletters and updates (if you opt in)
  • To analyse website traffic and usage via Google Analytics
  • To improve website content and user experience

You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any of our emails or by contacting us directly.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies and Analytics

We use cookies and similar technologies to enhance your experience on our website. These cookies may collect anonymous information about your device and browsing activity.

We use:

  • Essential cookies – to enable basic site functionality
  • Performance cookies (e.g., Google Analytics) – to understand how visitors use our website

Cookies do not store personally identifiable information.

Cookies are only stored after you provide explicit consent via the cookie banner. You can disable cookies at any time via your browser settings.

Google Analytics: We use Google Analytics to collect anonymized website usage data. This service may store cookies and process data outside the UK/EU. For more information, see Google’s Privacy Policy.

5. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:

  • Your consent (for newsletter subscriptions and cookies)
  • Legitimate interests (to respond to your enquiries and improve our website)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent at any time
  • Object to certain types of data processing
  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at students@sympodium.net.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, please note that no method of transmission over the internet is entirely secure.

9. International Data Transfers

Some of your data may be processed outside of the UK/EU (e.g., by Google Analytics). In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Sympodium C.I.C.
22 Manchester Square
London, W1U 3PT
Email: students@sympodium.net